Your one-stop solution for insurance and reinsurance support services

We render 3S

Services | Solutions | Settlement

Meet our team

Our Twin Mantra

Act now or regret later

Clean the past and brighten the future

Our Mission

Is ignorance bliss?

Not when the stakes are high.

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Training Programmes.

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Facing process inefficiency?

Turn your paper factory into a knowledge bank.

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software solution.

The power of GRIPS

About Us

Our Mission

To be the leading service provider for the (Re) Insurance Industry in Asia, and to serve as a gateway between the East and the West.

Twin Mantra

Act now or regret later.
Clean the past and brighten the future.

Our Story

Arom Grips Ltd, formerly known as AROM (L) Ltd, was set up in 2003 to tap into the opportunity in legacy management, and offer support services for the (Re) Insurance industry, specifically in the emerging markets. It is an offshore Company registered in Labuan, Malaysia, and has successfully completed 13 years in the industry.

Arom Grips Ltd offers the following services:




Our Team

Arom Grips Ltd. consists of highly skilled professionals with proven credentials and multiple qualifications in Finance, Investment, and Insurance. The team has a combined experience of 100+ years in the (Re) Insurance industry in reputed companies across the globe. Arom Grips Ltd has also entered into strategic alliances with like professional organizations and personnel to synergize the use of talent and resources for offering a wider range of services.

Natarajan Murali

Natarajan Murali

CEO, Director

Mr. Natarajan Murali has been the Chief Executive Officer of Arom Grips Ltd since 2006. He has over 30 years of experience in Insurance and Reinsurance – particularly in Legacy Management, Technical Accounting, Financial Management, and Back Office Management – in multicultural environments spanning India, the Middle East, the Far East, and the UK. He is well-versed in cost-reduction, profitability management, and business growth. Murali is passionate about developing and conducting industry-specific training programmes, optimizing the blend between human capital and technology, mentoring teams, and ensuring on-time project completion.

Jeremy Fall

Jeremy Fall

Senior Advisor

Jeremy Fall is a Senior Advisor of Arom Grips Ltd. He is a Chartered Insurance Practitioner and an experienced negotiator in relation to complex claims and commutations. He has more than 25 years of experience in the insurance industry and has spent a majority of his career dealing with claims in both active and discontinued environments. Jeremy is particularly skilled at managing contentious disputes, litigation, arbitration, and mediation with the objective of finding solutions that best fit the client’s needs in any given situation.

Joseph M. Rizzo

Joseph M. Rizzo

Senior Advisor

To continue enhancing our range of services to our potential clients we have agreed to have as part of our advisory panel Mr. Rizzo, ex – General Manager and board director on Insurance Companies in the Gulf and Europe. Mr. Rizzo brings with him more than 30 years hands-on management experience in the insurance primary market writing all classes of general business. Beppe, as he is fondly known, is particularly skilled at handling issues related to Liquidity Contingency, Risk Management, and Organisational Restructuring.

Madhavi Murali

Madhavi Murali

Director, International Marketing

Ms. Madhavi Murali is the Director of International Marketing of Arom Grips Ltd. An avid communicator and public speaker with multilingual abilities. A postgraduate in zoology with a bachelor’s in education, Madhavi is a versatile professional who channels her prowess in  the fine arts and storytelling in her unique approach to marketing and training course design. She has successfully coordinated over 100 events and conducted seminars across India, Bahrain, and Malaysia. She is also the President of the Ladies Wing of the prestigious Bharat Club, Kuala Lumpur.

Yeshwanth Kumar

Yeshwanth Kumar

Manager, Project Management

As the Manager, Project Management of Arom Grips Ltd, Yeshwanth Kumar is adept at handling various issues pertaining to technical accounts, loss reserves, investment accounting, complex and multi-currency reconciliations, internal audits, and portfolio management. He plays a prominent role in the process of testing and assisting in the development of Arom Grips Ltd’s in-house reinsurance software. He has also been involved in Arom Grips Ltd’s training programmes, conducting courses on the Smart use of Microsoft Excel, and assisting in conducting courses on Reinsurance Technical Accounting.

Srikrishna Vadrevu (Sri)

Srikrishna Vadrevu (Sri)

Strategic Partner – Six Sigma Solutions

Sri is trained as a Quality (Six Sigma) Master Black Belt at GE, where he led over 60 quality improvement projects. He now consults extensively with Asian corporations in the areas of process improvement, product development and project management. Sri has over 25 years of working experience in various Leadership positions in India, USA and Malaysia, covering Banking, IT, Consulting and Process Outsourcing. He has also published over 20 papers and articles in various technical and economic periodicals in India and USA.

Prabhat Kumar

Prabhat Kumar

Strategic Partner - Forensic Accounting

Prabhat Kumar is a Certified Fraud Examiner and Forensic Accountant. He has successfully led his team during numerous investigations involving high profile occupational frauds including the senior management staff of Multinational corporations and listed companies in Malaysia and Singapore. Prabhat Kumar’s expertise includes forensic accounting for the purpose of detection of fraud and to provide litigation support services, instituting an effective internal financial control system, and training.

NV Bhaskaran

NV Bhaskaran


Bhaskaran has over 35 years of experience in financial management and accounting, during which he has set up finance departments of various insurance, reinsurance, and financial services companies and trained their team members; prepared financial statements, management information reports, business plans, financial and operational budgets; and managed receivables and payables. His experience spans India, the Middle East, and the UK.

Sushil Sharma

Sushil Sharma


Sushil is a professional with rich and varied experience in banking, insurance and capital markets in sales, marketing, and strategic positions. That includes ICICI, Deutsche Bank, BNP Paribas, ING, and the Bahrain National Insurance company. He has authored Wings of Wax: An in-depth but simple explanation of the Global Financial Crisis and its causes, and Grab that Wallet – A book on financial services marketing published by McGraw Hill.

Products & Services

We render professional and dedicated services in the following areas:

Legacy Management & Services

Legacy Management has acquired special significance in the (Re)Insurance world, due to factors such as acquisitions, consolidations, failures, and withdrawals by players from certain portfolios and markets. There is a tremendous demand for professional services to address this unique and complex situation.

We focus on providing efficient and cost effective legacy management services while seeking finality for our clients where required.

“If my company is up and running, can it still benefit from Legacy Management?” Yes, in all of the following scenarios:

  • Run-off branch of the live company.
  • Run-off portfolio of the live company.
  • Run-off territory of the live company.
  • Broker in Run-off of the live company.
  • Clients in Run-off of the live company.
  • Portfolio of companies involved in Mergers and Acquisitions.

Commutation: A Win-Win for All

A sound commutation agreement will enable you to focus on the future without being chained down by the past. The seasoned professionals of Arom Grips Ltd are capable of expertly negotiating a commutation agreement that will benefit both the Ceding Company and the Reinsurer:

  • The Ceding Company will enjoy an increase in Cash Flow and higher Investment Income
  • The Reinsurer will be favoured with certainty of liabilities, release of reserves, and improvement in its bottom line.

In addition to the above, both parties will experience reduced work flow and increased efficiency.


Arom Grips Ltd’s training programmes are engineered for well-rounded professionals who desire to succeed in the burgeoning (re)insurance industry.  We also recognize that it is imperative for staff – both financial and non-financial – to have sound technical and financial accounting skills. Our training packages and advanced courses are tailor-made for those aspiring to acquire more specialized knowledge in the following areas:

  • Reinsurance Accounting
  • Finance for Non-Finance Managers
  • Legacy Management and Commutation
  • Effective use of MS Excel
  • Risk Management
  • Business Communication in English

We also offer On-the-Job Training at the Client’s site or at our premises

Software Solutions for (Re) Insurance

Arom Grips Ltd invites you to strengthen your process efficiency by harnessing the power of our comprehensive and state of the art Re(insurance) Software Solution. It is web-based, cost-effective, and easy to navigate.

We also offer front-end solutions that can be bridged with your existing legacy product.

Contact us to request more information and demos of our software.

Offerings for Cedants

We provide exclusive and reliable services for the following:

  • Underwriting and Rating Manuals
  • Policy and procedure manuals
  • Liquidity contingency plans as required by risk management
  • Risk management Framework
  • Business continuity and disaster recovery
  • Policy wordings and claims auditing
  • Outward Reinsurance protection analysis and modelling
  • Pricing evaluation & models
  • Organisational restructuring
Management Consultancy & Health Check
Business Process and Knowledge Outsourcing

Arom Grips Ltd offers  comprehensive Processing Services and Offshore Processing Facilities that will enable Insurers and Reinsurers to focus more on core functions – such as Marketing and Underwriting – and contribute to the longevity and success of their organizations. Our clients also benefit from significantly reduced operating costs by engaging our offshore processing facilities in Malaysia and India.

Our BPO services include:

  • Data Management and Analysis
  • Account Processing
  • Onsite Training
  • Debt Collection
  • Complex Reconciliations
Credit Control, Collection of Debts, and Reconciliation

Arom Grips Ltd has an excellent track record for achieving Zero Bad Debts. Allow our professionals to significantly improve your Cash Flow and reduce your Bad Debts by streamlining the collection procedure and incorporating the offset procedures, time-barred issues, and market flavours.  In doing so, we will:

  • Improve your collection ratio and increase your investment income;
  • Identify your deposits to the quarterly accounts;
  • Reconcile your complex current and deposits accounts; and
  • Reduce errors and improve the accuracy of your records.
Claims Management

Apart from undertaking Offshore Claims Processing we offer various services:

  • Claims Processing Manual and Implementation
  • We advise on Fast Track Processing Modules
  • Major Loss Reporting
  • Accumulation Control & Recovery Procedures
  • Exceptional Claims handling and Litigation cases

Partner Services

We provide world class opportunities in Operations and Project Management by facilitating:

  • Quality improvement projects
  • Cost-cutting projects
  • Vision/Mission Building
  • New process design

As well as the development and implementation of plans for Shared Services and Outsourcing.

We assist in complex fire claims and suspected fraud including:

  • Criminal Investigation
  • Loss Quantification (Business & Economic Loss)
  • Business Interruption/other types of Insurance claims
  • Money Laundering Investigation
  • Litigation support services & Expert Witness
  • Mediation and Arbitration

We have professionals with proven track records in the Insurance Industry who can generate competitive returns with minimum risk at a cost-effective fee.

Clients & Partners

Why choose us?

Arom Grips representing Alea Group successfully concluded commutation agreement with General Insurance Corporation. The whole process was conducted in a professional and transparent manner.
Mr. K. RaghunathFormer Deputy General ManagerGeneral Insurance Company of India

Contact Us

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Arom Grips Ltd
8-7-11 Menara Mutiara Bangsar
Jalan Liku, Bangsar
59100, Kuala Lumpur, Malaysia
 +603 2284 8660
 +603 2284 8770
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